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Returns

Christmas Return/Exchange Policy: Your Joyful Shopping Guarantee! ๐ŸŽ„๐ŸŽ

At Grace + Sparrow, we want your holiday season to be merry and bright, which is why we've crafted a special Christmas Return/Exchange Policy just for you.

Returns & Exchanges Until December 24:

  • Full Refund Deadline: Items purchased until December 24, 2023, can be returned for a full refund until 14 days after Christmas Day, up to January 8, 2024.
  • Exchange/Store Credit Deadline: Items purchased until December 24, 2023, are eligible for an exchange or store credit until 30 days after Christmas Day, up to January 24, 2024.

How It Works:

  • Returns for Refund: If you're not completely jolly with your purchase, return the item(s) in their original condition with the receipt for a full refund within the specified timeframes.

  • Exchange/Store Credit: Looking to swap for another size, color, or style? We're here to help! Return the item(s) within the allotted time with the receipt for an exchange or store credit.

A Few Festive Reminders:

  • Ensure items are in their original, unworn condition with tags attached.
  • Christmas Return/Exchange Policy applies to items purchased until December 24, 2023.
  • All returns/exchanges must be accompanied by a valid receipt or gift receipt.
  • Exchanges are subject to product availability; if the requested item is unavailable, a store credit will be issued.

Spread the Joy: Feel free to share this policy with friends and family who may be gifting from Grace + Sparrow. We're here to make your holiday shopping experience as delightful as possible.

๐ŸŒŸ Thank you for choosingย Grace + Sparrow for your festive celebrations! Wishing you a season filled with warmth, joy, and the perfect outfits for every occasion.

For any additional queries, please reach out to our customer service team at info@graceandsparrow.ca